The students are constantly reminded that one must thoroughly know his/her customers and how they plan to use the design product to fully identify all of the customer requirements. I request the students to follow a six step process to identify the customer needs: Step 1. Gather raw data from customers. Step 2. Interpret the raw data in terms of customer needs. Step 3. Organize the needs into primary and secondary needs Step 4. Establish the relative importance of each need Step 5. Categorize each need according to the model Step 6. Reflect on the results and the process. Question 1: a. Gear box are used in many application. However, many of them are need to be improved Select any application of gear box and design a questionnaire to improve the gearbox for that application following the above steps The students are constantly reminded that one must thoroughly know his/her customers and how they plan to use the design product to fully identify all of the customer requirements. I request the students to follow a six step process to identify the customer needs: Step 1. Gather raw data from customers. Step 2. Interpret the raw data in terms of customer needs. Step 3. Organize the needs into primary and secondary needs Step 4. Establish the relative importance of each need Step 5. Categorize each need according to the model Step 6. Reflect on the results and the process. Question 1: a. Gear box are used in many application. However, many of them are need to be improved Select any application of gear box and design a questionnaire to improve the gearbox for that application following the above steps