Question: the workflow software systems in improving efficiency & effectiveness of customer service-: PLS HELP TO EXPLAIN EACH POINT MORE ELOBORATE i. Helps in the automation

the workflow software systems in improving efficiency & effectiveness of customer service-:

PLS HELP TO EXPLAIN EACH POINT MORE ELOBORATE

i. Helps in the automation of business process from business modeling.

ii. Helps in reducing the manual activities.

iii. It does the effective task management along with project management. i

v. Provides extensive collaboration capabilities along with other elements.

v. Allows to control through real time monitoring of the entire process.

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