There are five steps in the Training Process (assessing needs, selecting how to shape behavior, designing training, delivering training, and assessing training). Which of these is the most important part of creating an effective training program? Defend your answer.

please write 225 words and refer to this book

Lussier, R. N., & Hendon, J. R., (2021). Human Resource Management: Functions, Applications, and Skill

Development (4^th ed.). Thousand Oaks, CA: SAGE Publications, Inc.