Question: There are three consecutive steps in a customer service process. The first step is capable of serving 30 customers per hour, the second step is

There are three consecutive steps in a customer service process. The

There are three consecutive steps in a customer service process. The first step is capable of serving 30 customers per hour, the second step is capable of serving 20 customers per hour and the third step can serve 25 customers per hour. Which of the following statements regarding this system is true? The first step is a bottleneck for the system. If the first two steps are run at full capacity, then the third step will have a waiting line. There are floating bottlenecks in the system. The entire system is capable of processing 20 customers per hour

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