Question: There are two different methodologies/approaches to business process improvement: one proposed by Paul Harmon, and a second proposed by Steven Alter. Compare and contrast each

There are two different methodologies/approaches to business process improvement: one proposed by Paul Harmon, and a second proposed by Steven Alter. Compare and contrast each including:

a) Compare and contrast the basic elements of each model, identifying which are the same and which models include unique elements.

b) How does each model characterize an AS-IS state?

c) What are the criteria/rules of thumb for identifying process improvement initiatives and a TO-BE State?

d) Which do you find more useful and why?

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