Thermofisher's resources include a highly experienced staff and state-of-the-art testing facility. However, Thermofisher's competition has started to cut into their market share by offering same-day turnaround on most tests. Although Thermofisher's staffing and equipment is not optimized for rapid production, they have decided to start offering a same-day guarantee to their customers. According to the resource-based view, what is wrong with this decision?

1. Thermofisher has failed to take into account imperfect resource mobility.

2. Customers tend to have negative opinions of firms that imitate other firms.

3. Thermofisher is not organized to capture value.

4. Employees are often resistant to changes in strategy.

Dimitre Corp. has been able to gain and sustain a competitive advantage due to its strong relationship with its employees, customers, suppliers, and local communities. The company believes in lifetime employment and ensures that its employees grow along with the company. Investors are satisfied with the returns on their investments. Also, 3 percent of the companys profit is spent on community development. With initiatives like these, customers feel privileged to associate themselves with Dimitre products. This scenario best illustrates the implementation of which of the following?

1. SWOT analysis.

2. operational effectiveness.

3. stakeholder perspective.

4. competitive convergence.

In general, which of the Five Forces has the greatest impact on industry profitability?

1. Buyer Power

2. Threat of New Entrants

3. Threat of Rivalry

4. Supplier Power

Which tool is used to assess both internal and external aspects of the firm?

1. Five-forces analysis

2. SWOT analysis

3. PESTEL analysis

4. Resource-based View

Jeff is interested in determining whether a resource or capability is likely to create a competitive advantage for his firm. Which of the following tool would be most suitable for such an analysis?

1. The VRIO decision tree

2. The strategy group map

3. Blue ocean strategy

4. The competitor response profile