Think of a business / company you know and consider a process or function that this company could outsource what company and what function did you choose? who would be able to provide this requested service? How would you define pricing criteria for the service? How would you define quality criteria for this service? Who would you ask to monitor the outsourced function/service? How would you find a replacement, if your service provider resigns from the contract in the defined time frame? How long do you need? What would happen if your service provider stops service abruptly?