This activity is important because, in order to be an effective manager, you should be able to change the attitudes and behaviors of others in order to accomplish goals. We can think of people who are powerful because of expertise or legitimacy, but power is dormant unless it is used. Influence can affect job performance and organizational commitment.

The goal of this activity is to demonstrate your knowledge of influence tactics by matching example statements to the correct tactic.

Roll over the items to read about examples of influence. Match them to the tactic they demonstrate. You will not have a match for every tactic.

Most Effective

Rational Persuasion

Enlist One

Collaboration

Collaboration

Moderately Effective

Ingratiation

Least Effective

Personal Appeals

Exchange

Apprising

Apprising

Reset