This activity is important because managers routinely set expectations for how employees should fulfill their roles.

The goal of this activity is to demonstrate your understanding of routine sets of expectations.

Read the case and answer the questions that follow.

Daphne is Erika$$s supervisor. Erika has worked at the company for over five years. Daphne has created a new mentoring system in which all experienced $(3+$ years$)$ employees mentor newly hired employees. All experienced employees know they will receive mentoring assignments. Here is Daphne$$s message to Erika about expectations for this assignment:

$(1)$ SUBJECT: Mentoring

Hi Erika,

$(2)$ Mentoring is an important responsibility at our organization. Thank you for your help.

$(3)$ As a mentor, you can make a huge difference in the lives of our new employees and help them out so much.

$(4)$ Ideally, you can meet with your mentee at least a few times every few months. If you could provide a regular reports, that would be fantastic!

$(5)$ You$$re assigned to Amber Schindler. Please reach out to her as soon as you can.

Thanks again for your help!

Daphne

Which of the following passages would be the best replacement for Statement $3?$

Multiple Choice

Your mentoring assignment lasts six months.

Have you read our pamphlet about the $7-$Cs teamwork principles? This will help you teach about teamwork.

Your mentoring assignment lasts six months. During this time, you should accomplish the following with your mentee: $(1)$ introduce mentees to the $7-$Cs teamwork principles; $(2)$ discuss each unit in our customer service handbook by providing your own experiences; $(3)$ attend one of the leadership training sessions together; $(4)$ work together on at least three customer engagements; and $(5)$ have fun!

During your mentoring assignment, you should introduce your mentee to our teamwork principles and our customer service standards.

One thing you should do is attend leadership training sessions together.