Question: This assignment is about developing effective websites. There is a popular ( and relatively simpler ) alternative approach to evaluating the customer interface of a

This assignment is about developing effective websites. There is a popular (and relatively simpler) alternative approach to evaluating the customer interface of a website called the 7-Cs Framework suggested by authors Jeffrey Rayport and Bernard Jaworski.
Read the description of the 7-Cs framework from the excerpt posted (PDF file) above.
Next, visit the website of the National Basketball Association--NBA ( www.nba.com). Carefully examine the site (navigate to the various pages beyond the home page, and critique it in terms of how well the site addresses each of the 7 Cs(context, content, community, customization, communication, connection, and commerce). Make sure you describe the addressing of each C individually, including identifying what is covered well and what is covered not so well.
(Your identification and analysis of the first 6 Cs are worth 3 points each, and the 7th C is worth 2 points--making for a total of 20 points on the assignment).

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