This case is about Krishna Exports, a diamond and jewelry export and manufacturing company based in Surat
Question:
This case is about Krishna Exports, a diamond and jewelry export and manufacturing company based in Surat (Gujarat, India). Krishna Exports was set up in the year 1992 by Savjlokia. His brothers later joined him in the business and in the first year itself the company achieved an annual turnover of Rs10 million. After that, there was no looking back for the company. Its performance kept improving and it made its presence felt not only in India but in over 35 other countries to which it exported diamonds. On October 21, 2014, the Chairman of Krishna Exports, Savjlokia. announced a bonus worth Rs 500 million to 1,268 employees who had contributed to the tremendous growth of the company. The bonus included Fiat Puntocars for 491 employees, jewelry for 570 employees, and part-payment (company contribution) for flats for 207 employees.
The company adopted an employee-centric approach, providing the employees and their families with various benefits. Krishna Exports started a loyalty program under which employees who were loyal to the company and contributed to its growth were given special recognition. These recognitions were not limited to any specific class or position of workers; rather, they covered managers, artisans, and even cleaning staff. This kind of approach helped the company not only to retain employees but also to excel in the business.
Questions: As a future HR manager, how will you take a decision with respect to the objectives of the
company?