this is a case study. answers should be in short paragraph in each steps. there are total 3 steps.

let me know if i m missing anything.

John Schnntter founded Papa John's Pizza in a broom sales of his pizza because it is advertised heavily closet in his father's tavern in 1984 . The restaurant is during games. To make mattecs worse, a whte supremnow the fourth largest pizza delivery chain in the acist group embraced the rematks and dubbed Papa Uniled States with more than 5,300 corporate and John's as the olficial pliza of the altright. Papa John's franchisee ownad establishments worldwide." Papa condemned the group and distanced itself from the John's revenues exceeded $1.5 bilsion in 2018 but endorsement, but the damage was already done and were down for the first time in aimost ten years." The the company had to apologite for Schnatter's "divisive" company is also down a spokesperson. Schnatter, bet. remarks. 122 The NF. also broke ties wath the company. ter konown as "Papa John," was ousted by the organiza- according to the New York Times " 1+8 beries of controversiaf statements." Schnatter was forced to resign as the company's sentiment, but don't believe grammar is the underlying problem. For example, Steve. Coomes, a restaurant industry journalist who has interviewed had health insurance. Others said they would take fullpage newspaper ad drecting Papa John's 120,000 their business to a restaurant that has empathy and employees to a website he set up. The website *.. doesrit begrudge their employees the ability to includes press releases, news articles, and public filseek a doctor when they're in,"1ot. Ings in support of Schnattec . Football League (NFL). Papa John's was a signilicant in 2019 to resoive many of their points of contention. sponsor of the league at the time that many playess. As a result of the agreement, Schnatter will resign from were kneeling during the national anthem to talse the Papa John's board of directors and cease litigation awareness of police brutality and social injustice. against his former company. Howevec the matter is far Again, Schnatter caused controversy because he from closed. Schnatter's spokesperson says he still could not keep his emotions and impuises under con-. "retains his ability to assert new legal claims" in the trol. According to the Washington Post he said that the fiture related to his ouster. Moreover the founder is NFL's "poor leadership" and inability to stop the pro- still the company's largest individual shareholder, own- THE COMPANY'S CONTINUED Problem, For each causo explihit wy or how it couses the problem. Ashing why multiple times Papa John's continues to reel under negative public-. is more likely to lead you to root couses af the ity even ofter Schnatter's exile. The company has closed ovelem. For example, do particular individuat closed over 100 locations in the past year while differences John Schnatter possesses hep competitors such as Dominos ond Pizza Hut have explain the problem you befined in Step it opened new ones. 110 t hos also been forced to assist B. Follow the same process for situstion factors. other types of subsidies, further deteriorating the for each ask yourset, why is this o couser ay companysbottomline.111times,youarefiketytoariveatamorecompletefollowingtheprocessofaskingwiymukiple SPPY THE 3-STEP PROBLEM. and accurate list of causes Again, look to the need to determine from whose perspective- STEP 3: Recommend solutions, Sake recommendations for solving the problem, employee, manage, team, or the organization- Make recommendations for solving the problem, whether you choose the individual or organiza- dissolve it Which recommendation is desirable and tional level in this case can make a difference. feasible? C. Use details in the case to determine the key A. Given the causes identified in Step 2 , what are problem. Don't assume, infec, or create problems your best recommendations? Use material in that are not explicity included in the case itseli. the current chapter that best suits the cause. Only use what is provided in the case. Remember to consider the OB in Action and D. To refine your choice, ask yourseli, why is this a Applying OB boxes, because these contain problem? Explaining why helps refine and focus insights into what others have done Details of thinking. Focus on topics in the current chapter, Jahn's board is concerned and has legitimate concepts in the current chaptec STEP 2: Identify causes: Be sure to consider the Organizing Framework- Using material from this chapter and summarized in B. Be sure to consider the Organizing Framework- both person and situation factors, as well as prothe Organizing Framework, identify what are the cesses at different levels. causes of the problem you identfied in Step 1. Remem- C. Create an action plan for implementing your ber, causes tend to appear in either the inpuss or Pro-. Crecommendations and be sure your recommencesses boxes. dations mop onto the causes and resolve the A. Start by looking at the Organizing Framework: problem. (Figure 3.6) and determine which person factors, if any, are most likely causes of the defined