Question: This is for my Human resource class please read the short passage and answer the 3 questions at the end. I'll leave a thumbs up
This is for my Human resource class please read the short passage and answer the 3 questions at the end. I'll leave a thumbs up thx!
APPLICATION CASE Reinventing the Wheel at Apex Door Company Jim Delaney, president of Apex Door, has a problem. No matter somewhat how often he tells his employees how to do their jobs, they new people i invariably "decide to do it their way," as he puts it, and argu- company tra ments ensue between Jim, the employee, and the employee's week overla supervisor. One example is the door-design department, where person is tra the designers are expected to work with the architects to design have filled doors that meet the specifications. While it's not rocket sci- training is ence," as Jim puts it, the designers invariably make mistakes- for machir such as designing in too much steel, a problem that can cost accounting Apex tens of thousands of wasted dollars, once you consider the number of doors in, say, a 30-story office tower. Questions The order processing department is another example. Jim 1. What d has a very specific and detailed way he wants the order written it help to up, but most of the order clerks don't understand how to actu- and if so ally use the multipage order form. They simply improvise when 2. What ra it comes to a detailed question such as whether to classify the customer as industrial" or "commercial." Apex? The current training process is as follows. None of the 3. Explain jobs has a training manual per se, although several have training suggestic pex Door Company blem. No matter somewhat out-of-date job descriptions. The training for their jobs, they new people is all on the job. Usually, the person leaving the uts it, and argu- company trains the new person during the one or two- d the employee's week overlap period, but if there's no overlap, the new Epartment, where person is trained as well as possible by other employees who chitects to design have filled in occasionally on the job in the past. The s not "rocket sci- training is basically the same throughout the company make mistakes, for machinists, secretaries, assemblers, engineers, and Alem that can cost accounting clerks, for example. e you consider the er. Questions ther example. Jim the order written 1. What do you think of Apex's training process? Could stand how to actu- it help to explain why employees "do things their way" bly improvise when and if so, how? ther to classify the 2. What role should job descriptions play in training at Apex? Hows. None of the 3. Explain in detail what you would do to improve the ough several have training process at Apex. Make sure to provide specific suggestions, please

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