This is management case study please solve it soon as possible

Qs Control Problem Solution Your management consulting team has just been hired by Technocron International, a rapidly growing producer of electronic surveillance devices that are sold to commercial and government end users. Some sales are made through direct selling and some through industrial resellers. Direct- sale profits are being hurt by what seem to be exorbitant expenses paid to a few of the sales people, especially those who fly all over the world in patterns that suggest little planning and control There is trouble among the resellers because standard contracts had not been established and each reseller has an entirely different contractual relationship. Repayment schedules also vary widely from customer to customer. Also profits are reduced by the need to specialize most orders, making mass production almost impossible. However, no effort has been made to create inter changeable components There are also tremendous inventory problems. Some raw materials and parts are brought in such small quantity that new orders are being placed almost daily. Other orders are so large that there is hardly room to store everything. Many of these purchased components are later found to be defective and unusable causing production delays. Engineering changes are made that make large numbers of old components still in storage obsolete. Some delays result from the design that are very difficult to assemble and assemblers complain that their corrective suggestions are ignored by engineering To save money, untrained workers are hired and assigned to experienced "worker-buddies" who are expected to train them on the job. However, many of the new people are too poorly educated to understand their assignments, and their worker-buddies wind up doing a great deal of their work. This, along with the low pay and lack of consideration from engineering, is causing a great deal of worker unrest and talk of forming a union. Last week alone there were 9 new worker grievances filed and the US Equal Employment Opportunity Commission has just announced to investigate to charges of discrimination on the part of the company There is also a serious cash flow problem as a number of long term debts are coming due at the same time. The cash flow problem could be relieved somewhat if the accounts payable could be collected. The CEO manages corporate matters through five functional divisions operations, engineering, marketing, finance, and human resource management and general administration What is controlling? Why is it important for organizations? 141 i) Technocron International is in need of a variety of controls. Complete the following matrix by noting the feed forward, concurrent, and feedback control that are needed in each of the five functional divisions. 161 Divisions Feed Forward Control Concurrent Control Feedback Control HRM & GA Operations Engineering 5 Control Problem Solution Your management consulting team has just been hired by Technocrom International, a rapidly growing producer of electronic surveillance devices that are sold to commercial and government end users. Some sales are made through direct selling and some through industrial resellers. Direct-sale profits are being but by what seem to be exortitant expenses paid to a few of the sales people, especially those who fly all over the world in patterns that suggest little planning and costrol There is trouble among the resellers because standard Contracts had not been established and each reseller has an entirely different contractual relationship. Repayment schedules also very widely from customer to customer. Also profits are reduced by the need to specialize most orders, making mass production almost impossible. However, no effort has been made to creste interchangeable components There are also tremendous inventory problems. Some raw materials and parts are brought in such small quantity that new orders are being placed almost daily. Other orders are so large that there is hardly room to store everything. Many of these purchased components are later found to be defective and unusable causing production delays. Engineering changes are made that make large mmbers of old components still in storage obsolete. Some delays result from the design that are very difficult to assemble and assemblers complain that their corrective suggestions are ignored by engineering To save money, untrained workers are hired and assigned to experienced "worker-buddies who are expected to train them on the job. However, many of the new people are too poorly educated to understand their assignments, and their worker- buddies wind up doing a great deal of their work. This, along with the low pay and lack of consideration from engineering, is causing a great deal of worker unrest and talk of forming a union. Last week alone there were 9 new worker grievances filed and the US Equal Employment Opportunity Commission has just announced to investigate to charges of discrimination on the part of the company There is also a serious cash flow problem as a number of long term debts are coming due at the same time. The cash flow problem could be relieved somewhat if the accounts payable could be collected. The CEO manages corporate matters through five functional divisions; operations, engineering, marketing, finance, and human resource management and general administration 1) What is controlling? Why is it important for organizations? [4 in) Technogron International is in need of a variety of controls. Complete the following matrix by noting the feed forward, concurrent, and feedback control that are needed in each of the five functional divisions. [6] Divisions Feed Forward Control Concurrent Control Feedback Control HRM & GA Operations Engineering Marketing Finance