Question: This Quality model classifies the customers into five quality categories: Must be Quality, one-dimensional quality, attractive quality, Indifferent quality and reverse quality They are even

This Quality model classifies the customers into five quality categories: Must be Quality, one-dimensional quality, attractive quality, Indifferent quality and reverse quality They are even referred to as delighters/exciters. What is this model called? Question 9 options: Data Model Kano Model Use Case Model UX Model

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