Question: Throughout the _ _ _ _ _ _ _ _ _ , you should learn as much as possible about the customer and try to

Throughout the_________, you should learn as much as possible about the customer and try to determine his or her communication style.
Question content area bottom
Part 1
A.
contracting stage
B.
post-sales process
C.
preapproach
D.
need-identification process
E.
sales presentation

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