Time le Please drag and drop each sentence or term to its matching term/ sentence? Determines the degree of variation between actual performance and the standard Receivers tend to select out, ignore, pass over, or forget information can improve an organization's performance by creating alternative and frequently faster and more efficient-channels of communication. Has the potential to create problems if employees do not keep their managers informed about decisions they have made or action they have taken. Is active in almost every organization. One survey reported that 63 percent of employees hear about matters first through rumors. Is the overall output of goods or services produced divided by the inputs needed to generate that output. The management of an organization seeks to increase this ratio. Can be used to keep managers aware of how employees feel about