Time left $0$:$55$:$2$

Which service delivery system is best suited for highly standardized services characterized by processes that allow few options during service delivery and are matched with customers whose needs are very similar to one another.

Select one:

a$.$ Service delivery system

b$.$ Mass customization

c$.$ Co$-$routed services

d$.$ Provider$-$routed services

e$.$ Customer$-$routed services