Question: To clarify a misunderstanding with a client, a helping professional should use A) Silence, to allow the client to say whatever she wants B) Clear

To clarify a misunderstanding with a client, a helping professional should use 


A) Silence, to allow the client to say whatever she wants 


B) Clear questions, to invite discussion about the matters that need clarification 


C) Competitive statements, to show the client who is in charge of the process 


D) Accommodating statements, to show the client that she is always right

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