To complete the Vendor Evaluation Matrix.

Evaluation Matrix Instructions: Score each vendor on a scale from $1($poor$)$ to $5($excellent$)$ on each of your prioritized items. Total up your ratings for each vendor to help make your comparisons. Write the names of the vendors you are comparing in the water markspace provided in vendor columns. Use the blank rows at the end of the worksheet to ask your own questions.

Under Functionality$/$Usability Column: A: Charting: $1.$ Can the system accommodate $($and potentially improve$)$ my workflow. $2.$ Can I easily build and$/$or customize off$-$the$-$shelf templates? $3.$ Does the system offer a variety of data entry options, e$.$g$.,$ dictation, voice recognition, structured notes, etc.?

B$.$ Prescription: Can I complete a prescription within a few clicks? Can I look up medication information, and is this information valuable? How extensive $($and how sensitive$)$ is the systems interactions$-$checking capability, e$.$g$.,$ drug$-$drug, drug$-$allergy, drug$-$food?

C$.$ Lab and Results Management:

Can I complete a lab order within a few clicks? $-$Can the system send lab orders electronically to laboratories, hospitals, etc. in my local market? $-$Can I pull up and review lab results within a few clicks?

D$.$ Decision Support: Does the system utilize clinical information from all parts of the chart to provide decision support?

E$.$ Disease and Population Management: Assuming good data entry for all patients, can I query the system and identify patients that have a particular condition, are on a certain medication, etc.? condition, are on a certain medication, etc.?

F$.$ Health Record Management:

Can I look up a patient by a number of different criteria, e$.$g$.,$ name, MRN$,$ SSN$,$ etc.? $-$Does the system provide a summary view of a patients health status?

G$.$ Clinical Tasking and Messaging: Can I access and manage various tasks, e$.$g$.,$ sign progress notes, review labs, etc. within a few clicks?Can I task or message someone else in the practice and do it with a few clicks?

H$.$ Financial Considerations: Roughly how much could the system cost my clinic?

I. Total Score:

Next column:. Priority:

Next Colume: Vendor A $($Intel$)$

Next Column: Vendor B $($Alert$)$

Next column: Rationale.

$500$ Technology Information:

Featherfall Medical Center has an existing admission discharge transfer $($ADT$)/$master patient index $($MPI$)$ system that was developed in$-$house and implemented over $20$ years ago. By now, all of the original programmers have resigned or retired. The system is cumbersome to manage and update to meet the current needs of the center. This has also led to the compliance, ethical, and governance issues previously stated. An RFP was sent out to two vendors: Intel $($SOA Expressway for Healthcare$)$ and Alert $($Admission Discharge and Transfer $[$ADT$]).$ Key portions of the RFP have been summarized to allow for easy comparison. The responses to the functional requirements have also been provided for review. Demonstrations were conducted at the Center, and both systems looked good. The MPI module is preferred on Intel, and the ADT system is preferred on Alert; however, both systems were received favorably. The committee went to see both systems in operation and liked them both. References were checked on both systems. The references for Alert were glowing. All of them said that the system was good and the people were great to work with because they wanted their new company to succeed and grow. However, given their small size, they might lack the resources of a larger company. The references on Intel were excellent as well. The only negative about Intel was that the company is quite large and was sometimes slow to respond to what the company saw as minor problems. The next release of Alert is due out in $6$ months and of Intel is due out in $8$ months. The Committee has used the following tables to summarize and compare the information that was gathered and is awaiting your recommendation before final decision is reached.

System Comparison:Topic Intel $($SOA Expressway for Healthcare$)$ Alert $($Admission Discharge and Transfer $[$ADT$])$ Cost of interface $$378,000$ $$238,000$ Cost of software $$465,000$ $$325,000$ Cost of hardware $$375,000$ $$400,000$ Implementation costs $$275,000$ $$175,000$ Other costs $$110,000$ $$120,000$ Annual maintenance $$75,000$ $$65,000$ Training costs $$350,000$ $$264,000$ Number systems in use in hospitals $36412$ Length of time in business $30$ years $3$ years Stability of company Good Good

$-$RFP Response from Intel $($SOA Expressway for Healthcare$)$ System Functions Standard Next Release Not Available Custom Admit patient to ER X Admit patient to inpatient status X Admit patient to outpatient status X Transfer patient from room to room X Transfer patient from inpatient to outpatient X Transfer patient from outpatient to inpatient X Transfer patient from ER to inpatient status X Discharge patient from ER X Discharge patient from inpatient status X Discharge patient from outpatient status X Notify housekeeping when patient discharged X Notify HIM when patient admitted X Meets UHDDS requirements X Meets HIPAA requirements X Contains required demographics X Automated verification of insurance X GUI technology X User friendly X Delete patient from system X Multiple levels of security X Password protected X Audit trail X Biometric capable X Reads barcodes X Edit demographics X Edit insurance X Allow for $4$ insurance providers X Prints standards reports at specified periods X Ad hoc reporting X Admission list X Discharge list X Transfer list X Looks for potential duplicate medical records X Quality edits built into system X SQL$/$Oracle database X Runs on Windows $8$ X Enterprise $-$wide ready X Merge medical record numbers X Allow s for aliases X Maintains old medical record numbers X Maintains former names X Allows at least $999$ patient visits X Data dictionary X Three $-$character service field X Allows housekeeping to notify admission that room is ready X Online no $-$bed list X Sends out announcements to employees$/$staff X Generates list of patients by physician X Generates lists of patients by unit X Calculates census statistics X Performs medical record number queries X Performs patient name queries X Standardizes, secures $,$ and governs access to master patient records X Standardizes, secures $,$ and governs access to master provider indices X Standardizes, secures $,$ and governs access to document exchanges X Services for building interoperable healthcare networks X Authentication and authorization X Management and monitoring X Transport Layer Security X

$-$RFP Response from Alert $($Admission Discharge and Transfer $($ADT$))$ System Functions Standard Next Release Not Available Custom Admit patient to ER X Admit patient to inpatient status X Admit patient to outpatient status X Transfer patient from room to room X Transfer patient from inpatient to outpatient X Transfer patient from outpatient to inpatient X Transfer patient from ER to inpatient status X Discharge patient from ER X Discharge patient from inpatient status X Discharge patient from outpatient status X Notify housekeeping when patient discharged X Notify HIM when patient admitted X Meets UHDDS requirements X Meets HIPAA requirements X Contains required demographics X Automated verification of insurance X GUI technology X User friendly X Delete patient from system X Multiple levels of security X Password protected X Audit trail X Biometric capable X Reads barcodes X Edit demographics X Edit insurance X Allow for $4$ insurance providers X Prints standards reports at specified periods X Ad hoc reporting X Admission list X Discharge list X Transfer list X Looks for potential duplicate medical records X Quality edits built into system X SQL$/$Oracle database X Runs on Windows $8$ X Enterprise$-$wide ready X Merge medical record numbers X Allows for aliases X Maintains old medical record numbers X Maintains former names X Allows at least $999$ patient visits X Data dictionary X Three$-$character service field X Allows housekeeping to notify admission that room is ready X Online no$-$bed list X Sends out announcements to employees$/$staff X Generates list of patients by physician X Generates lists of patients by unit X Calculates census statistics X Performs medical record number queries X Performs patient name queries X Standardizes, secures$,$ and governs access to master patient records X Standardizes, secures$,$ and governs access to master provider indices X Standardizes, secures$,$ and governs access to document exchanges X Services for building interoperable healthcare networks X Authentication and authorization X Management and monitoring X Transport Layer Security X$.$

$1.$ Using the Evaluation Matrix Template provided, complete the evaluation of the clinical information system $($CIS$)$ for the two vendors listed in the Technology Information Sheet. A portion of the evaluation matrix has been completed, but you will need to add additional items to fully vet the vendors. You will need to come up with at least two additional evaluation factors along the lines of security, usability, functionality, accessibility, etc. to complete this assignment. Review the Evaluation Matrix Above Example to help you complete your matrix. Support your answer with relevant sources.You will use the following critical elements:

Complete: Did you fill out all of the existing fields for each of the technologies$/$vendors$?$

Additional Evaluation Factors: Did you include at least two additional evaluation factors? You can take inspiration from the completed example.

Support: Did you support your answers? For example, if you gave a high score to one of the vendors on a certain element, can you explain why? You may use the Technology Information Sheet as a source.

$-$ Complete the matrix

$-$ Provide at least two additional evaluation factors for the vendors chosen for the organization

$-$ Support ratings and claims in matrix with rational explanations and sources where possible