Question: To create seamless CX , marketers need to create a consumer journey map that: Group of answer choices is specific to the product and the
To create seamless CX marketers need to create a consumer journey map that:
Group of answer choices
is specific to the product and the purchase situation.
leads the consumer to make a purchase as quickly as possible.
resembles the generalized consumer journey map as closely as possible.
closes off the loyalty loop to brand competitors.
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