To effectively cater to the needs of its customers, Yankin, a retail company, believes that it is
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Question:
To effectively cater to the needs of its customers, Yankin, a retail company, believes that it is important to train its employees on speaking and listening skills. Yankin can enhance its employees' communication skills by providing training on
a
managing skills
b
interpersonal skills
c
problemsolving skills
d
decisionmaking skills
Related Book For
Organizational Behaviour Concepts Controversies Applications
ISBN: 978-0132310314
6th Canadian Edition
Authors: Nancy Langton, Stephen P. Robbins, Timothy A. Judge, Katherine Breward
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