Question: To reduce waiting time by actively managing system constraints, managers could consider: I. Using a reservation system for customer arrivals II. Shifting demand from high-demand

To reduce waiting time by actively managing system constraints, managers could consider: I. Using a reservation system for customer arrivals II. Shifting demand from high-demand periods to low-demand periods. III. Offering more standardized services IV. Improving the efficiency of bottlenecks

** NOTE, I CHOSE CHOICE III AND GOT IT WRONG

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