Question: Today's managers are moving from a controller role to an enabler role. Their goal is to provide support and learning opportunities, coach, and guide their
Today's managers are moving from a controller role to an enabler role. Their goal is to provide support and learning opportunities, coach, and guide their employees. Andy and Scott discuss their approach at Barcelona as one that is empowering. "This is your restaurant," Andy tells new managers. Scott says, "I think you're limiting your ability to get better," when you tell managers what to do
As a manager at Barcelona, which of the following activities do you think you would be encouraged to do Check all that apply.
Seek approval from Scott to run an advertisement in a local newspaper announcing new, extended hours for your location
Ask Andy for approval to use a new supplier for produce
Require your restaurant employees to attend a mandatory training session on customer service
Encourage the chef to create new menu items featuring seasonal ingredients
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