Tonya recognizes that one example of the impact of censorship on Internet service providers (ISPs) is that _____.

a. government authorities or copyright holders rarely submit defamation or copyright infringement claims against Web hosting services

b. government entities may pressure ISPs to limit access to some or all of the content on certain Web sites

c. law-enforcement agencies can force ISPs to identify customers who send emails using anonymous remailers 

d. ISPs can be prosecuted or sued for objectionable content generated by their customers, even if they are purely service provider

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