Topic Case Study This case covers several ethical issues. Jim is hired to work in the human resources department of Krystal Palace Hotel and Resort and started by monitoring reports that came in from employees through the company's ethics hotline, Jim was trained on the company's ethical policies and values (such as importance of integrity and confidentiality) However, when he approached the human resources manager, David, about complaints he was told of an abusive manager, David shrugged off Jim's concerns David stated that the manager's Food and Beverage department is one of the highest performing and that the manager must be doing something right. Jim filed a report from Sarah about unethical practices being conducted by salespeople. Sarah wanted to make sure that her sales manager did not find out that she was the one who reported these activities. When Jim found out that Sarah had been fired for poor performance, he asked David about it and learned that Sarah's manager had been informed about her report, David defended Sarah being fired and did not believe it was a violation of confidentiality David states that Sarah did not have to provide her name for the report and that her manager is a good guy and would not fire someone simply to get back at them for reporting. Jim remembers that the sales manager and David are good friends and often go out together for lunch. One issue with this case is that the company's ethical policies and values get pushed to the side in favour of sales performance and quotas Questions 1. If you were Jim, which ethical issues outlined in this case study would you further investigate? 2 Should Jim have included Sarah's name on the report since he knew she did not want her sales manager to find out she was the one filing the teport? Explain why or why not