Total Data Centre Sdn Bhd (TDC) is an IT outsourcing Service Provider (SP) which provide Data Recovery Centre (DRC) services and operate in a purpose build data centre building at Bukit Jelutong, Selangor. The services include total IT outsourcing for supporting the Information Technology (IT) operation of processing, storage, networking and data management. Consider yourself as the Risk Manager of TDC and provide your opinions on how to manage its risk exposures.

a. Draw a basic Risk Matrix (Probability vs. Impact) and plot the following FIVE (5) risks. o Loss of physical assets o Loss of human capital o Technology/ equipment failure o Operational loss o Loss of supply o Public Liability

b. Give ONE (1) example of a loss exposures that might be encountered by the following risks

i. Loss of physical assets ii. Loss of human capital iii. Technology/ equipment failure iv. Operational loss v. Loss of supply

c. State the risk rating of the respective FIVE (5) risk exposures mentioned in (b) above.

d. State TWO (2) appropriate risk strategies that can be applied in managing the potential FIVE (5) risk and loss exposures as mentioned in (b) above.

Students are encouraged to use the table below as guide to answer question b, c and d

No.	Risk	Loss Exposure	Risk Rating (High/Medium/Low)	Risk Strategy (Mitigate & Control/Control/Share/ Accept)
1.	Loss of physical assets	(1 mark)	(1 mark)	(2 marks)
2.	Loss of human capital	(1 mark)	(1 mark)	(2 marks)
3.	Operational Loss	(1 mark)	(1 mark)	(2 marks)
4.	Loss of supply	(1 mark)	(1 mark)	(2 marks)
5.	Public liability	(1 mark)	(1 mark)	(2 marks)