Digital Data Centre Sdn Bhd (DDC) is an IT outsourcing Service Provider (SP) which provide Data Recovery Centre (DRC) services and operate in a purpose build data centre building located at Bukit Jelutong, Selangor. The services include total IT outsourcing for supporting the Information Technology (IT) operation of processing, storage, networking and data management. Consider yourself as the Operational Risk Manager of DDC and provide your professional recommendations on how to manage the risk exposures.

1. Draw a Risk Matrix Diagram (Probability vs. Impact) and plot any of the five (5) risks from the following listing. The plotting need to be logical.

• Loss of physical assets
• Loss of human capital
• Technology/ equipment failure
• Operational loss
• Loss of supply
• Public Liability

iii. Based on the Risk Matrix above, state the risk rating of the plotted FIVE (5) risks. (5 marks)

Student is encouraged to use the table below as guide to answer question A 2 (ii), A 2 (iii) and A 2 (iv).

No.	Risk	Loss Exposure	Risk Rating (High/Medium/Low)	Risk Strategy (Mitigate & Control/Control/Share/ Accept)
1.	Loss of physical assets	(2 marks)	(1 mark)	(2 marks)
2.	Loss of human capital	(2 marks)	(1 mark)	(2 marks)
3.	Operational Loss	(2 marks)	(1 mark)	(2 marks)
4.	Loss of supply	(2 marks)	(1 mark)	(2 marks)
5.	Public liability	(2 marks)	(1 mark)	(2 marks)
6.	Technology /equipment failure	(2 marks)	(1 mark)	(2 marks)