TOTAL MARKS $100$

FORMATIVE ASSESSMENT $1[100$ MARKS$]$ Read the scenario below and answer ALL the questions in this Section.

The Communication Crisis at GenX Tech Solutions

In the fast$-$paced world of technology, effective communication is paramount for success. The case of GenX Tech Solutions serves as a cautionary tale of what can go wrong when poor communication and a lack of a project communication plan converge, leading to a cascade of financial and non$-$financial risks. GenX Tech Solutions, a prominent software development company, embarked on a critical project to develop a cutting$-$edge software application for a high$-$profile client. However, despite its talented team of developers and a promising project scope, the endeavor took a catastrophic turn due to communication breakdowns.

The project suffered from a glaring absence of a comprehensive communication plan from the outset. Team members worked in silos, with limited channels for information exchange. This lack of coordination resulted in delays, misalignment of objectives, and cost overruns. The absence of clear communication channels also led to strategic risks as the project veered away from its original vision. Other risks emerged as the client grew frustrated with the project's progress, jeopardizing future contracts. Moreover the missed contractual milestones led to litigation as a result

tarnishing GenX Tech Solutions' image. Operational risks escalated as team morale plummeted. Ultimately, the failure of this project demonstrated the profound impact of poor communication and the absence of a project communication plan on both financial and non$-$financial aspects of an organization, underscoring the importance of proactive communication strategies in the tech industry.

To exacerbate the situation, a disastrous fire incident broke out during the critical project at GenX Tech Solutions. This fire was a direct consequence of an unreported electrical failure that occurred due to the same poor communication structure that plagued the project.

The electrical failure, caused by outdated equipment and inadequate maintenance, went unreported because there were no established mechanisms for reporting such issues. As a result, faulty electrical systems continued to operate unchecked until a catastrophic fire engulfed a significant portion of the company's infrastructure and equipment.

This devastating fire not only disrupted the ongoing project but also inflicted substantial financial losses on GenX Tech Solutions. The destruction of critical equipment further delayed the project timeline, compounding the existing communication challenges. The company had to allocate additional resources to address the immediate aftermath of the fire, diverting much$-$needed resources away from project recovery efforts.

Question $1(20$ Marks$)$

In the fast$-$paced world of technology, effective communication is paramount for success. The case of GenX Tech Solutions serves as a cautionary tale of what can go wrong when poor communication and a lack of a project communication plan converge, leading to a cascade of financial and non$-$financial risks.

Conduct a thorough evaluation of the FIVE $(5)$ non$-$financial risks faced by GenX Tech Solutions as a result of the absence of a well$-$defined project communication plan.