Total quality management emphasizes

Question $44$ options:

a$)$

a process where mostly statisticians get involved.

b$)$

ISO $14000$ certification.

c$)$

the responsibility of the quality control staff to identify and solve all quality$-$related problems.

d$)$

a system where strong managers are the only decision makers.

e$)$

a commitment to quality that goes beyond internal company issues to suppliers and customers.