Question: Total Quality Management ( TQM ) aims to integrate all organizational functions with an emphasis on achieving both organizational Departments goals and customer needs. TQM

Total Quality Management (TQM) aims to integrate all organizational functions with an emphasis on achieving both organizational
Departments goals and customer needs. TQM views an organization as a collection of
Processes
Employees
Products
 Total Quality Management (TQM) aims to integrate all organizational functions with

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