Question: Total quality management ( TQM ) is a valuable tool for helping a company managers achieve Six Sigma accuracy in performing the targeted value chain
Total quality management TQM
is a valuable tool for helping a company managers achieve Six Sigma accuracy in performing the targeted value chain activities.
is an excellent tool for reengineering business processes and making quantum gains in the efficiency and effectiveness with which these processes are performed.
works best when used in conjunction with best practice initiatives, benchmarking, and Six Sigma programs.
is a management approach that emphasizes continuous improvement in all phases of operations, accuracy in performing tasks, involvement and empowerment of employees at all levels, teambased work design, benchmarking, and total customer satisfaction.
is a tool for pulling mistakeprone activities out of different departmentswork groups and unifying their performance in a single work group headed by an experienced manager and staffed with welltrained employees charged with achieving mistakefree performance of the formerly mistakeplagued activities.
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