Question: Total Quality Management (TQM) methodology can be applied to help reach operational goals. The most effective application in the hospitality industry would be in the
Total Quality Management (TQM) methodology can be applied to help reach operational goals. The most effective application in the hospitality industry would be in the improvement of guest services with the goal of increased profitability. Using what you learned from the topic study materials and your own research, discuss two ways to improve (long-term) hospitality profitability strategies.
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