Question: Tracking consumers through the omni - channel decision process can be difficult because it plays out across different channels and physical locations. Compounding the issue
Tracking consumers through the omnichannel decision process can be difficult because it plays out across different channels and physical locations. Compounding the issue of identifying omnichannel consumer behavior is the fact that
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age groups tend to move uniformly through channels
consumers often exhibit homogenous behaviors
tracking cookies are difficult to use
patterns of navigation differ across consumers
the technology is too advanced to be effective
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