Training and development are among the most important elements of human resource management. They help to ensure that organizational members have the knowledge and skills needed to perform jobs effectively, take on new responsibilities, and adapt to changing conditions. Training focuses primarily on teaching organizational members how to perform their current jobs and helping them acquire the knowledge and skills they need to be effective performers. Development focuses on building the knowledge and skills of organizational members so they are prepared to take on new responsibilities and challenges.

This exercise is intended to make you more familiar with the many different methods organizations use for the training and development of employees and managers.

Read the description and select the area of training or development it represents.

1. Lucy has just completed the companys video-based ethics training course (Click to select) Mentoring On-the-job Training Classroom Instruction Formal Education

2. Cynthia. As a senior manager, Cynthia feels that she has a lot of advice that would benefit newer managers, and she is willing to help them. (Click to select) Mentoring On-the-job Training Classroom Instruction Formal Education

3. Marks company is going to pay part of his tuition as he works for his MBA. (Click to select) Mentoring On-the-job Training Classroom Instruction Formal Education

4. Peter. A manager who has just returned from learning about the new cash register technology has just finished showing Peter how to use it and will now observe as Peter uses it during his next shift. (Click to select) Mentoring On-the-job Training Classroom Instruction Formal Education

5. Matthew is learning to fly the next generation of fighter jet by using a simulator. (Click to select) Mentoring On-the-job Training Classroom Instruction Formal Education

6. Jeannette is earning college credits from Harvard University through long-distance learning using videoconferencing. (Click to select) Mentoring On-the-job Training Classroom Instruction Formal Education

7. Mary has been driving the delivery truck for only a week. Her manager will continue to spend part of each shift with Mary for the next week to watch how well she is learning the techniques. (Click to select) Mentoring On-the-job Training Classroom Instruction Formal Education

8. Jake has only been at Acme, Inc. for six months. He is searching for a senior manager who will help to guide his career at the company. (Click to select) Mentoring On-the-job Training Classroom Instruction Formal Education