Training needs assessment information may be effectively gathered from all of the following sources EXCEPT

		work-related accident reports.
		availability of outsourced training programs.
		employees' assessment of their own strengths and weaknesses.
		customers providing input about employee training needs.
		supervisors assessment of employees training needs.

The percentage of individuals looking for and available for work who are not currently employed is called the:

		job description
		unemployment rate
		advanced rate of employment
		job specification
		None of the other four

When an organization attempts to forecast the supply of and demand for human resources, this is called:

		empowerment.
		job enrichment.
		outsourcing.
		human resource planning.
		telemarketing.