Question: Transfusion Management System is software that oversees blood transfusion processes. Blazer Hospital has a home - grown Transfusion Management System ( TMS ) , which

Transfusion Management System is software that oversees blood transfusion processes. Blazer Hospital has a home-grown Transfusion Management System (TMS), which is outdated and cannot handle its current demand volume. Blazer Hospital is considering three alternatives for its TMS:
Option 1) Do nothing
Option 2) Maintain its existing digital platform ($400,000) or
Option 3) Purchase a new application by making a new contract with an IT vendor.
o LABSolution regular product ($800,000)
o LABSolution pilot product (varying costs)
o A substitute vendor ($600,000)
No matter what decision the hospital makes, it expects increasing utilization of TMS (0.6) or no increase (0.4) in the next five years. If Blazer Hospital does nothing (with Option 1), there is no cost or profit. If Blazer Hospital maintains its existing digital platform (with Option 2), and there is a growing need of TMS (increasing demand), it will make $2,000,000. if there is no growth in demand, it will only make $225,000. If it decides to purchase an application through outsourcing (Option 3), it will wait to see if there is demand growth or not before it makes the next decision as follows:
If there is growth initially,
o One of its decisions can be to make a contract with LABSolution and implement the system at this time which will cost $800,000.
After expansion, if growth continues (with a probability of 0.8), it will make $3,000,000.
After expansion, if there is no continued demand growth (with a probability of 0.2), it will only make $700,000.
o Alternately, they could buy a pilot system, which can lead to a net expected profit of $450,000(revenue cost).
If there is no increasing demand initially,
o Look for a substitute vendor for $600,000(purchase + implementation costs).
If they build an application with a substitute vendor and market turns around and there is demand growth (with a probability of 0.3), they will make $1,300,000
If the market does not turn around (with a probability of 0.7), they will only make $700,000
o Buy a pilot system from LABSolution, which can lead to a net expected profit of $350,000(the value has decreased).
Draw a Decision Tree for the Blazer Hospital TMS problem by referring to the values in the spreadsheet and expanding the tree structure [40 MARKS]. Solve the tree to generate decision paths by indicating values and decisions at the nodes and lines [40 MARKS]. Clearly state your decision(s) below based on different event scenarios [20 MARKS].

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