Question: TRUE OR FALSE 31. Customer service can be utilized as a means of generating additional sales. 32. Customer service is a competitive tool, it is

TRUE OR FALSE

31. Customer service can be utilized as a means of generating additional sales.

32. Customer service is a competitive tool, it is essential that one know what her or his competitors are doing.

33. One method of order transmittal relies on scanners and bar codes.

34. J-I-T allows more flexibility to carriers when making deliveries.

35. Today many companies have computers schedule the sequence that order pickers assemble orders.

36. Certain products should not, for health or safety reasons, be packaged together.

37. Of all the functions in logistics, packaging is the most important.

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