TRUE/FALSE. Write 'T' if the statement is true and 'F' if the statement is false. 1) Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods or services. 1) 2) 2) The greater the degree of customer involvement, the more challenging the design and management of operations. 3) 3) Service often requires greater labor content, whereas manufacturing is more capital intensive. 4) A systems approach means that we concentrate on efficiency within a subsystem and thereby assure overall efficiency. 5) As an abstraction of reality, a model is a simplified version of a real phenomenon. 5) 6) An example of a strategic operations management decision is the choice of where to locate