Tutorial $1$: Total Quality Management $($TQM$)$ Concepts BMM$3633$ Mode: Individual Objective To understand and apply the core concepts of TQM in real$-$world scenarios and evaluate their impact on organisational quality and performance. $1.$ Continuous Improvement a$.$ Describe the philosophy of Continuous Improvement in your own words. b$.$ Identify and explain a real$-$world example where Continuous Improvement led to significant enhancements in product or process quality. $2.$ Six Sigma a$.$ Explain the DMAIC process of Six Sigma. b$.$ Present a case study of an organization successfully implementing Six Sigma to address quality concerns. Discuss the challenges faced and the results achieved. $3.$ Employee Empowerment a$.$ Discuss the benefits and potential risks of Employee Empowerment in a TQM context. b$.$ Illustrate how Employee Empowerment can lead to innovation and quality improvement. $4.$ Benchmarking a$.$ Define benchmarking and explain its significance in TQM$.$ b$.$ Choose two companies in the same industry. Conduct a benchmarking analysis comparing their quality practices, highlighting areas of excellence and potential improvement. $5.$ Just$-$in$-$Time $($JIT$)$ a$.$ Describe the principles behind the JIT inventory management system. b$.$ Discuss the advantages and challenges of implementing JIT, providing examples. $6.$ Taguchi Concept a$.$ Elaborate on the Taguchi Concept, focusing on the importance of robust design. b$.$ Present a scenario where the Taguchi methods could be applied to optimize product design for quality. $7.$ Knowledge