Question: Two weeks before his performance appraisal, John successfully resolved a service complaint involving one of the company's most important clients. Although John's job performance is

Two weeks before his performance appraisal, John successfully resolved a service complaint involving one of the company's most important clients. Although John's job performance is usually average and sometimes poor, his manager gave him a glowing performance appraisal. Which of the following best describes the type of error that the manager made in appraising John's performance?
Group of answer choices
Past-record anchoring error
Leniency error
Recency error
Central tendency error

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