Question: Two weeks before his performance appraisal, a server resolves a complaint involving one of the restaurant s most important guests. Although the server s job

Two weeks before his performance appraisal, a server resolves a complaint involving one of the restaurants most important guests. Although the servers job performance is usually average and sometimes poor, his manager gives him a glowing performance appraisal. Which type of error has the manager made?
Group of answer choices
Recency error
Halo error
Central tendency error
Past-record anchoring error

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