Understanding the Chapter: What Do I Know? 1. How would you explain the difference between internal and external stakeholders? 2. Among external stakeholders, what's the difference between the task environment and the general environment? 3. Of the 10 groups in the task ervironment, which five do you consider most important, and why? 4. Or the six groups in the general environment, which one do you think has the least importance, and why? 5. Distigguish ansong the four apptoaches to resolvine ethical dilemmas. 7. How would you sumenarize Kohlbere's levels of personal moral development? 8. What are flve wass that otganizations can promote ethics? 9. Describe the levels in Carroll's corporate social responsibility pramid. Where does trying to achiene sustainability fit in? 10. What is corporate governance and why is it important? How can good corporate governance be used to build more ethical and socially responsible organizations