unit 1 critical thinking question

. Critical Thinking Questions 1. Explain two ways of consciously using nonverbal communication to remain friendly when communicating with someone you are having a workplace conflict with due to the other person's criticism of your work. What could you focus on in the other person's message to make the experience productive? 2. Explain the difference between direct and indirect communication. Write a sentence communicating directly, then another sentence in which the same intent is communicated indirectly. For example, what might a manager say to a team member who missed incoming customer service calls while they were supposed to be covering the phones for a coworker who was on a break? Describe at least one risk and one benefit of using the indirect style instead of the direct style to express that intent. 3. You work in HR and just read a report indicating that employee morale is very low. Propose three policies the company could implement, or actions the company could take, to help raise the spirits of employees and create a positive work environment, or at least to help get to the bottom of the reasons for the low morale. 4. Propose a team-building exercise that is distinct from the example in Unit 1 (the escape room). 5. imagine you are the manager of a company that organizes celebrations and parties, and you've been put in charge of organizing a high school dance. Choose any three of Fayol's five management functions and describe what performing that function will look like in preparing for this job