Us x C + Chegg. Managing M 2 Forgot your password: * C 1 w MMO * > Lago Carrepedt Csign In or Sign Up * M Inbox ( e reader chegg.com/books:/978111925521/31/ 4 0.00196 a l YouTube Maps aboard team Westfield Login Sign in or Sign Up M Web site whereas AirTran preferred online reservation systems such as Orbitz and Expedia." It took several years after to figure out how to blend the two different reservations systems. The Southwest frequent-flyer program was the last system to be updated to include the top customers of Air Tran. In December 2014, the new merged airline was just finishing up the integration. Will the cultures of Southwest and AirTran come together? People are optimistic, but the real answer lies in the future. Discussion Questions 1. Discuss the layers of culture that are evident in this case. Why do you think Southwest has preferred to grow organically over its history? 2. What are the similarities and dissimilarities between the cultures, values, and beliefs of Southwest and Air Tran airlines? Where would you expect the differences to be most difficult to manage? Why? 3. What problems could arise due to the different perspectives of both airlines toward online reservation systems? What do you recommend the managers do to solve these problems? 4. What would you recommend managers to do ensure a smooth integration of the information systems given the culture differences? CASE STUDY 3-2 The FB! The Federal Bureau of Investigation of the U.S. government, the FBI, was forced to scrap its $170 million virtual case file (VCF) management system. Official reports blamed numerous delays, cost overruns, and incompatible software. But a deep- er examination of the cause of this failure uncovered issues of control, culture, and incompatible organizational systems, Among m atins the FRI is charon with the reconsibility to fio crime and termriem Tn dos reais Us x C + Chegg. Managing M 2 Forgot your password: * C 1 w MMO * > Lago Carrepedt Csign In or Sign Up * M Inbox ( e reader chegg.com/books:/978111925521/31/ 4 0.00196 a l YouTube Maps aboard team Westfield Login Sign in or Sign Up M Web site whereas AirTran preferred online reservation systems such as Orbitz and Expedia." It took several years after to figure out how to blend the two different reservations systems. The Southwest frequent-flyer program was the last system to be updated to include the top customers of Air Tran. In December 2014, the new merged airline was just finishing up the integration. Will the cultures of Southwest and AirTran come together? People are optimistic, but the real answer lies in the future. Discussion Questions 1. Discuss the layers of culture that are evident in this case. Why do you think Southwest has preferred to grow organically over its history? 2. What are the similarities and dissimilarities between the cultures, values, and beliefs of Southwest and Air Tran airlines? Where would you expect the differences to be most difficult to manage? Why? 3. What problems could arise due to the different perspectives of both airlines toward online reservation systems? What do you recommend the managers do to solve these problems? 4. What would you recommend managers to do ensure a smooth integration of the information systems given the culture differences? CASE STUDY 3-2 The FB! The Federal Bureau of Investigation of the U.S. government, the FBI, was forced to scrap its $170 million virtual case file (VCF) management system. Official reports blamed numerous delays, cost overruns, and incompatible software. But a deep- er examination of the cause of this failure uncovered issues of control, culture, and incompatible organizational systems, Among m atins the FRI is charon with the reconsibility to fio crime and termriem Tn dos reais