Use Case Description Use Case Name: Process New Customer

ID: 1

Importance Level: H

Primary Actor: Staff Stakeholders and Interests:

Customer Want to join the health club.

Staff Assists customer with membership.

Brief Description: ...........................

Trigger: ......................

Relationships:

Include: ...........................

Extend:

Normal Flow of Events:

1. Customer requests membership

2. ......................

3. .....................

4. System determines the discount rate. If desired membership length < 6 months, then discount rate = 0 Else if desired membership length < 12 months then discount rate = .10 Else discount rate = .15

5. System calculates payment amount.

6. System generates bill.

7. Staff gets bill and gives to customer.

8. Customer presents accepted form of payment (cash or credit card).

9. Staff executes the Process Payment use case.

SubFlows:

Alternate/Exceptional Flows:

8a. ...................

8b. Process New Customer terminates.