Question: Use the process flow to answer the question. Question 1 / 1 3 A customer wants a refund for a game. She doesn't have a

Use the process flow to answer the question.
Question 1/13
A customer wants a refund for a game. She doesn't have a receipt, but she has the credit card she used to buy it. The box is opened, but the
game isn't damaged or missing pieces. She isn't interested in an exchange.
How should you respond?
Inspect the contents of the product again
Explain that your store is unable to process the refund without a receipt
Process the refund
Process the exchange
Use the process flow to answer the question. Question 1/13 A

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