Using Quality Management please answer the above questions.

a) Quality Caf has become a local favourite hang-out spot for friends and families. Quality Caf offers a range of standard dessert options (listed in Table 1) as well as customised creations. A once booming business, Quality Caf is now forced to re-strategise its operations due to the current economic climate. As price of raw materials increase and availability becomes uncertain, Quality Caf is re-evaluating its standard product offering. The table below shows the weekly demand for Quality Caf's standard product offering. Table 1. Weekly Demand for Quality Caf's Standard Menu Items As a regular customer of Quality Caf, the owner knows that you are a top student of your Quality Management course and asks you to help determine the way forward. i. Which of the Seven Basic Quality Tools do you use in your analysis and why? [2 marks] ii. Apply the tool named in part (a) to the data provided in Table 1. [8 marks] iii. What recommendation(s) do you suggest to Quality Caf's owner based on your analysis in part (b) [2 marks] The impact of raw material shortages could impact the availability of customized creations that Quality Caf can offer. The process for ordering a custom creation is described as follows: Customer enters Quality Caf and is ushered to a table. The customer is presented with a menu listing all customization options. The customer makes a choice, and the waiter indicates is availability. If the item is available, the waiter takes the order. If the item is not available, the customer chooses another item. When a choice is made among available options, the waiter takes the order to the kitchen. When the item is ready, the waiter takes it to the customer's table. When the customer is ready to leave, payment is made, and the customer exits the system. i. Prepare a flowchart to represent the process described above. [6 marks] ii. Identify one improvement to the process described above. [2 marks]