Using the Communication Process Model (McShane, 2021, p.235), discuss how codebook differences, channel preferences, noise, and mental
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Using the Communication Process Model (McShane, 2021, p.235), discuss how codebook differences, channel preferences, noise, and mental models created issues with communication between Sophia and the team in Winnipeg. (Difficult Connections McShane) If you were the team's manager, how would you manage these issues?
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