Using the terms discussed in this chapter $($Effectiveness$,$ Efficiency, Benchmarking, Optimization, Performance, Efficacy and Quality$),$ assign each provider a designation based on his or her outcomes. Note that not all the terms need to be utilized, and some of the terms can be used more than once. After you have assigned each provider a term from the chapter, answer the following questions:

Effectiveness is a trait that allows the individual to be successful while supporting and influencing

Why did you assign that term to that particular provider? Why is this term a better reflection of outcomes than another term?

I

Is there any one group of providers $($Physicians$,$ NPs or PAs$)$ that are more reflective of one term than another? Why?

Do you feel that these outcomes are the result of natural variance in the clinic or are other influences at work? Why?

Based on your knowledge of the terminology presented in this unit, if the clinic leader asks for your opinion to improve Effectiveness, Efficiency, Benchmarking, Optimization, Performance, Efficacy and Quality in the clinic, what might your plan of action be for each?